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Organisation View

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Helo All,

 

Main problem what I have is that I m not getting all the sales areas available for selection while creating Business Partner.

 

in PPOMA_CRM, we have created Org Unit manually in CRM, and assigned Tupels and Divisions and Distribution channels manually at Attribute's tab.

 

I m suspecting that we should be getting the view as show in the screenshot. but we are not getting that view. Can someone please let me know how i can get the view shown in the screenshot?

 

Thanks,

KP.


How to turn off the automatic assignment of employee relationship to user at creation of account

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Default employee assigned automatically at creation of account

 

Employee Responsible relationship is being assigned automatically to the user when a new account is created in the WebUI even though other backoffice personnel or other groups can create new accounts.

 

image001.png

 

Steps to remove this functionality:

 

The function of employee responsible being assigned to the account automatically was done intentionally with the note 1251732.  In order to switch off the automatic assignment of employee relationship, follow the following steps.


1. Go to UI Component Workbench – TA: bsp_wd_cmpwb.
2. Go to component BP_HEAD.

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3.  Enhance the component BP_HEAD/AccountDetails.

4. Open the context node EMPLOYEERESPONSIBLE and the Z class for which the super class is CL_BP_HEAD_ACCOUNTDETAILS_CN03.

image005.png

5. Redefine the method SET_DEFAULT_OWNER_DATA and finally COMMENT the entire code in this particular method.

6.  Save and activate the class.

Customer sales area data not replicated to CRM

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Hello,

 

I'm setting up the data replication model for master data based on configuration guide C03.

We have the following customer master situation:

existing customers with nr range 500000 - 599999 and account group A are created in ERP and replicated to CRM.

new customers with nr range 600000 - 699999 and account group B are created in CRM and replicated to ERP.

PIDE settings are fine.

The initial download of CUSTOMER_MAIN en CUSTOMER_REL went well. I've set a filter in CUSTOMER_MAIN on field KUNNR: value between 500000 - 699999. Everytime a sold-to business partner is created in CRM or a customer is created in ERP, the data gets replicated to the other system.

So far so good.

 

But here comes the problem: when I assign a sales area to a customer created in CRM (nr range 600000-699999) in ERP, the sales area data is NOT replicated back to CRM. When I assign a sales are to customer created in ERP (nr range 500000-599999) in ERP, the sales area is replicated back to CRM.

 

Do I have to run BUPA_MAIN? I don't think so, because sold-to business partner are already replicated to ERP.

Is the filter in CUSTOMER_MAIN not good? Should I split the nr ranges into 2 rows: 500000-599999 and 600000-699999 instead of 500000-699999

 

System environment:

CRM 7 EnhP2 (CRM RDS)

ERP 6 EnhP6

 

 

Kind regards,

 

Koen

Load request - Middleware

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As per the Address Base Implementation Project requirement, the address table "ADRC" needs to be updated for around 6 million records for the Connection Objects (A special type of Functional location) in SAP ECC system. The current system configuration is such that, if we make any changes to Connection Object, it automatically replicates to SAP CRM system. The implementation approach we chose is to create a BDC program and scheduled it in batch. The batch job is scheduled to execute 5000 records per batch uploading from text file. Hence, as we changed all the Connection Objects' address data through batch in 3 weeks time, it has been replicated to CRM.

 

 

Issue:

 

 

Along with standard data associated with Connection Objects, there are some custom fields also that are replicated to CRM and is stored in a Z table in CRM system. Due to our load, an issue is identified that the data in Z table for Custom fields or Characteristic data (to be more specific) are wiped out for the entire 6 million records.

 

 

RCA:

 

 

After an initial analysis, what I have found that, there is a BADI implementation in SAP ECC system to add characteristic data to the standard data structure "BAPIMTCS" for Download to CRM. The code is such that it checks for request type 'D' (Delta load) and 'I'  (Initial load) and fetches characteristics data from Screen Fields and Database tables respectively. I think, since, we are have not touched characteristic details, and ours is a Delta load, it is unable to find anything from screen field and therefore, it sent blank data.

 

 

In CRM system, the affected Z table has a Z-History table as well, where it keeps all the History details for each record with Key field as GUID.

 

 

Resolution Approach:

 

 

At present, the following resolution we can think of to restore data in the Z-table:

1. Fetching previous records from Z-History table and using that data, the Z table can be restored at database level.

2. Running request load for all the affected Connection Objects

 

 

Advise required:

 

 

If we go for resolution 1, the issue is, we are still unaware, if directly changing the table can impact other associated tables or not. This is because, till now, we have found that changing anything to the Z-table changes Z-History table as well to maintain the versions. Hence, we are not sure how to find out any other table associated with the Z-table. Also, based on the current analysis, I am unable to find out the link between Z-table and Ibase tables. The Z-table has only 1 key field, GUID but this GUID value is entirely different in Ibase tables IBIB and IBIN. Hence, could not find any link among the tables.

 

 

I think, the resolution 2 would be safer, as it would take care of all these complexities automatically. But, it is out of scope of my skill set and I am unable to understand through documents found on google, how to run a request load.

Also, what would be the request type in this case, whether 'D' or 'I' so that the characteristic data can be checked from BADI implementation at ECC end.

 

 

 

How to find Credit Check BADI in CRM

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Hi,

 

In ECC credit management doing some modifications,

 

Require any NA taken into CRM ?,  if how to find Badi in CRM.

 

 

Plz suggest.

 

Regards,

JK

Error while export data to Excel on WEB UI

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WHEN WE TRY TO EXPORT THE DATA TO EXCEL, WE ARE  GETTING BLANK SCREEN AND NO EXPORT OF DATA IS HAPPENING.



On web ui some of the users are trying to export data to "Excel", after select to Export data to Excel showing blank screen for the different users,

this is not happening for all the users only particular users.


Plz suggest, how to resolve it.


Regards,

JK

Wrong exchange rate is transferred from CRM to ERP R3 via BDoc.

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Hi All,

 

In CRM system, whenever quantity contract(QC) is created, it is sent to R3 with all details via Bdocs

Exchange rate of QC which is present in CRM  is different than in R3.

But when same contract is opened in R3 in change moce and do some changes it re determine the correct exchnage rate and updates the same in contract.

But again when same contract is changed in CRM then again updates are sent to R3 with previous wrong exchnage rate.

 

Please tell how to see which exchnage rate is available in Bdocs at the time of sending.

Why is it not updating as per the exchange rates in R3.

 

Please give your valuable inputs on this.

 

Regards,

Prashant

Intial Download

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Hello All,

 

is there any parameter that can allow parelisation of queues please?

 

I know that from Request download it works by setting parameter in CRMPAROLTP. But i m intrested about initial Download.

 

Thanks and Regards,

KP.


Material Transfer to SRM - R3AR3 Status Running after long time

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Hello All,

 

I am tryiung to transfer some missing materials from ECC to SRM. Some materials of material type ZSV1 are available in SRM, but some are missing

and i checked in R3AC1 filter is not having this type ZSV1.

 

I have configured R3AR2 for selected material type configured it like this ....

Table - MARA
Field Name - MTART

Incl/Excl - Inclusive defined set/array

Option - Equality (= low)

Low - ZSV1

 

After R3AR2, I started load through R3AR4 and even after one hours status in R3AR3 is still showing as Running.

 

Checked in ECC (in SMQ1) and queue is showsing status as STOP. I got another queue MASS_EBP_MATERIA* started at the same time with status STOP. But this queue MASS_EBP_MATERIA* is showing destination as NONE.

 

Can someone help.

 

Regards,

Rakesh

SD document 25348679 is not in the database or has been archived”.

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After creating  complaint In CRM PRD System order no is generating without any error, while processing the same complaint no (25348679) in ECC (Transaction code VA03) Message is showing “ SD document 25348679 is not in the database or has been archived”.

 

 

Plz find the attached doc for your reference.

 

This is not for all the users for particular users only showing error, below the error for your refence, while user try to craete follow-up document BSP Error showing.




Suggest plz.


Regards,

JK

Errors in R3AM1 / Block size is not increasing / Status wait (data from ECC TO CRM)

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Capture.PNG

 

I got above error in R3AM1, How to fix this????? Please any body tell me clearly step by step 

Replication of storage loaction issue from crm to ecc

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HI Experts ,

 

I am facing issue while store location replication from CRM to ECC.

 

I have create field "Hub Location" using AET  on web  ui and behind that store  location search field is working .

I have already created a Order . I have copied that order .Add store location .

 

When i save Now all process executed and BDOC execute successfully with no error .

 

I have enhanced BADI data exchange and add code in method crm_dataexchange_after_fill method and added store location .

 

Issue : Now when i go-to to crmd_order transaction and checked that order then i am getting error that Store location plant is not defined .

 

Please help .

 

Regards ,

Rishi

Sales Area Data Already exists for Business partner & Terms of payment 0128 not available in SMW01

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Hi All

 

I am facing some issues with middle ware while processing the B docs. Actually in our project leading system is ECC. Business partner will be created in ECC and then replicated to CRM. Some times we will get the B Doc errors like Business partner GUID does not exists. for that we will download the request. Once downloaded with R3AR4 again re processing the Bdocs succfully processed and 0 bdocs fails message will be coming. but still the error will be in SMW01. with diffrent error message like Sales Area Data Already exists for Business partner or  Terms of payment 0128 not available Could you please help me on this.

 

Regards

Mohammad

Trigger customer download

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Hi all,

 

In our landscape, the master system for customers is our ERP system. We have downloaded all active customers to CRM.

The customers that were not active (deletion flag active) were not replicated. What we see now is that when one of those inactive customers is revived, it does not flow to CRM. A BUPA_MAIN is triggered but not one of type 'insert' but one of type 'update'. Basically this is normal because I performed a change on the customer by removing the deletion flag.

 

How can I now make sure that when the deletion flag is removed from the customer in ERP, a bdoc of type BUPA_MAIN and also BUPA_REL gets triggered with an 'insert' ?

 

Best regards

Address replication issue (ECC -> CRM)

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Hello CRM specialists,

 

we are currently facing a strange replication isssue concerning address changes in ECC.

In general the replication of address data of customers is working perfectly fine, but in some cases it just doesn't work at all.

 

Basically the problem is that we do not receive a BDoc when an address gets changed in ECC and therefore we have different address data in ECC and CRM. But this is not happening every time and up to now we were not able to find a case where we could reproduce it. Sometimes it just happens and sometimes not.

 

For example when an address gets changed in ECC (city, postal code, street, house number, etc.) we will either have a BDoc and everything is replicated nicely or we do not have a BDoc and the changes are not replicated to CRM.

 

Did somebody encounter this problem and can give me some hints what might be wrong here?

 

Best regards

Sascha


How to improve Initial Download of Customers from ECC to CRM?

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Hi All,

 

We have a huge customer base of over 1 million in ECC and we want to replicate all of them to CRM system thru initial download.

 

So wanted to know what are the ways to improve the performance of the middle ware initial download of customers from ECC to CRM.

 

Is parallel processing possible with initial download or any others ways if that is not possible to improve the performance.

 

Looking for help.

 

thank you

Ramakanth

BP relation ship max count

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Hi,

We are planning to maintain more than 4000 relationship for Account.

Ex:

HAS MEMBER

(Has member 123456

Has Member 345536

Has Member  243572 ...so on up to max 4000 entries)

 

How many max relationship we can go (Ex: We want to have BP with relationship HAS MEMBER- 4000 entries). Is there is any note which explains on this?

2.   Is there is any performance issue in the webui, when we try to access the data in BP which has more entries(around 4000) in relationship?

 

      pl suggest

 

Regards

Iswari.

Regarding Material Download error

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Hello Experts,

 

We have done system refresh 1 month back, we have deleted all the products and doing initial download for materials using ranges

 

The issue is for some of the materials we are getting a bdoc error Business partner has the status locked(Message no. COM_PRODUCT805)

 

when checked in BP transaction for that BP it has been locked for some reasons(valid one)

 

i didn't understand the relationship between materials and business partners as both are different terminologies and also getting a validation error

 

Validation error occurred: Module COM_PRODUCT_MAT_VALIDATE, BDoc type PRODUCT_MAT.

Message no. SMW3018

 

Could you please help other than debugging option:)

Download BOM_ERP

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Hi everyone,

I'm trying to download bill of material for one of our materials.

 

I have downloaded material and all components via object Material.

 

I have added BOM settings in hierarchy configuration.

Relationships:

    BOMITMS

    BOMHEDS

    PRDLOCS

 

and set filter for BOM_ERP adapter:

 

MAST MATNR EQ Equality (= Low) 6826

MAST STLAN EQ Equality (= Low) 5

MAST WERKS EQ Equality (= Low) 0100

 

But i have bdoc error :

Parent objects have not been downloaded

BOM_ERP: Object will not be loaded

 

What settings i have missed? Please help me

Adapter Filter

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Hello all,

 

i m trying to remove Adapter Filter in R3AC1. But when i delted it and saved, filter is coming back again.

 

What could be the issue please? how can i resolve it?

 

BR,

KP.

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